The advent of social media
Social media are Internet sites where people interact freely, sharing and discussing information about each other and their lives, using a multimedia mix of personal words, pictures, videos and audio.
Prior
to the revolution of Social media, people used to communicate via Telephone,
Fax, Post, Telegram, newspaper, radio etc. Accordingly if a businessman wants
to advertise about his product to the world to make the world his customer he
had to go through tedious, time consuming field work. He had to build hoardings
of his product, ask the television to publish his product which was very costly
and his major investment went in these things. In this process the entrepreneur
didn’t get to know what actually customers or the outer world say about his
product because monologues communication.
By
the end of 20th century social media became sovereign in marketing
techniques!
Social
media are in many forms which include blogs and micro blogs, forums and message
boards, social networks, wikis, virtual worlds, social bookmarking, tagging and
news, writing communities, digital storytelling and scrapbooking, and data,
content, image and video sharing, podcast portals, and collective intelligence.
As of today 40% of the total population of world visits internet on regular
basis. Facebook , Twitter ,Myspace etc are the prominent websites which people
visit daily. People from elite group to middle class or a old age politicians
to school going teenager prefer to get their daily share of news by looking at
stories and update posted by their
friends on FACEBOOK or from people they follow on TWITTER , instead of reading news
websites. Social media has brought about profound change in the way in which we
interact with each other as well as world at large.
The backbone for this wide spread
enhancement of social media is because rise in technology. People find it easy
now to visit any site around the globe by just moving a figure on mobile. Every
type of information is available to man‘s tip of finger. Iphone, Smartphone are
the examples of it.
Companies have benefited the most by
this progress of technology, social media. Companies of every kind like small
scale industry, start ups, big multi nationals, Film industry, Political
parties have started embracing the power of social marketing. A entrepreneur
can publish his product to hundred’s and thousand’s people very easily.
Social media taught the entrepreneur that
“You are not selling your business , you
are creating relationships with communities”
If
people feel you are their community they will support you & recommend you
to their friends. Social media has helped business of all sizes to discover
that there is great value in listening & engaging with customer & other
relevant people. Entrepreneur gets to know the market’s demand, customer’s
need, and entities at proper rate. He can reach out to his customers without
any painstaking. At once it was
monologues one directional now it has become two-directional dialogues.
Customers can convey their requirements and if they want any changes in the
product to the owner. Owner gets to know
customer’s reaction for the same, that too with very low cost communication mode.
Social media also influences our
buying decisions as companies now leverage their platform, which consequently
has a considerable impact on our purchasing decisions. For example:-If a person
is in search of new Smartphone he can just visit websites like flipkart.com
etc and gets to know the rating, reviews about the piece which he wants to buy.
Hence companies approach has changed according to all this revolution happening
around the globe in marketing world, Companies like 24/7 REAL MEDIA have also
emerged where advertisement of some company can be their own product.
In
film industry a film’s success now a days is dependent on the reactions of
initial audience who place their views on social networking sites. The
Campaigns like of Anna Hazare were carried with the help of such media network
because of viral nature of social media. A leader can convey his opinions to
thousands of people through Facebook where the youths (future of the country)
be influenced.
1 comment:
Nice explanation, covering the complete horizon of social media...but i think its more of a bane...food for thoughts
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